Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and processed, we will send you an email to notify you that we have received your processed item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be reimbursed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days specified by your individual bank
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at returns@marronelogistics.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at eldt@marronelogistics.com for questions related to refunds and returns.